courses

All the tasks at all levels have a modern business or work-related topic or context.
Here you will learn office etiquette, how to communicate through written and speaking forms.
We will take a look at what goes on in the office…
• Understanding arrangements
• Achieving great results via online meetings with effective communication
• Making appointments
• Confirming & changing arrangement
• Accepting & giving instructions
• Obtaining & giving information
• Taking & sending messages
• Making introductions
• problems/complaints/delays
• Responding to greetings/enquiries/invitations etc

and so much more…